The account had the wrong rank on it. Support swapped it for the right one within the hour, no back and forth.
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What players say after the support team has picked up their case.
Excellent
The seller went quiet mid-order. Support stepped into the order chat and saw it through to delivery.
My payment failed twice. Support found the problem and credited the top-up without me chasing it.
Opened a ticket from my phone and got updates in My Tickets the whole way. Easiest support I have used.
The account had the wrong rank on it. Support swapped it for the right one within the hour, no back and forth.
The seller went quiet mid-order. Support stepped into the order chat and saw it through to delivery.
My payment failed twice. Support found the problem and credited the top-up without me chasing it.
Opened a ticket from my phone and got updates in My Tickets the whole way. Easiest support I have used.
Messaged at 3am and got a real person, not a bot. My login was sorted before I finished my drink.
They walked me through securing the account step by step. Patient, clear, zero judgement.
The dispute was settled on the chat history and the proof we both sent. Fair, and faster than I expected.
Someone logged in from a new region and I panicked. Support explained it and locked it down for me.
Messaged at 3am and got a real person, not a bot. My login was sorted before I finished my drink.
They walked me through securing the account step by step. Patient, clear, zero judgement.
The dispute was settled on the chat history and the proof we both sent. Fair, and faster than I expected.
Someone logged in from a new region and I panicked. Support explained it and locked it down for me.
My boost stalled for two days. They refunded it straight to my wallet the same afternoon.
Asked how long delivery would take before I paid. Quick, honest answer — and it arrived right on time.
Changed my mind on a duo boost schedule last minute. They rearranged it with the booster, no fuss.
Needed an invoice for my order — it was in my inbox before the conversation was even closed.
My boost stalled for two days. They refunded it straight to my wallet the same afternoon.
Asked how long delivery would take before I paid. Quick, honest answer — and it arrived right on time.
Changed my mind on a duo boost schedule last minute. They rearranged it with the booster, no fuss.
Needed an invoice for my order — it was in my inbox before the conversation was even closed.
Frequently asked questions
Quick answers about tickets, refunds, disputes and your account.
