Seller policies & rules

Delivery & communication rules

How and when to deliver, and how to keep your evidence.

Most disputes come down to delivery and communication — get these right and you rarely lose a case.

  • Deliver within your stated window; update the buyer in chat if anything changes.
  • Hand over exactly what the listing describes.
  • Keep all delivery and chat on-platform so there’s a record.
  • Save proof of what you delivered.

On-platform protects you

Off-platform messages can’t be used in your defence during a dispute — keep everything inside GodOfBoost.

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